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Zaptra Care™

Your website, looked after.

Zaptra Care™ is ongoing support for live websites and platforms — monitoring, security, hosting, fixes and improvements on a tailored monthly plan. So your site stays fast, secure and always moving forward.

Care plans are tailored monthly retainers. Final scope and price are set after a short review of your website and goals.

yourwebsite.lkAll systems go
99.9%
Uptime
Patched
Security
Optimized
Performance
  • Backups running
  • SSL valid
  • Monitoring on
  • Updates applied
Why care?

A website isn’t “done” when it launches.

Left alone, even a great website quietly falls behind. Care keeps yours healthy — so it never needs another rescue six months from now.

Security doesn't pause

Frameworks, plugins and dependencies get vulnerabilities. Care keeps them patched before they're a problem.

Performance drifts

Content, images and integrations pile up. We keep pages fast as the site grows.

Things break quietly

A form stops sending, a payment fails, a page 404s. We catch and fix it — often before you notice.

Businesses keep moving

New offers, new pages, new integrations. Care means changes ship without starting a whole new project.

What’s included

Everything your website needs to keep running.

One team covering the whole platform — security, maintenance, hosting, performance, new features and automation.

Security & uptime

  • Uptime monitoring
  • Security updates & patches
  • Automated backups
  • SSL & renewals
  • Malware checks

Maintenance & fixes

  • Bug fixes
  • Dependency updates
  • Content & copy updates
  • Broken link & form repairs
  • Technical support

Hosting & infrastructure

  • Managed hosting
  • Deployments
  • DNS & domains
  • CDN & caching
  • Environment management

Performance & SEO

  • Performance monitoring
  • Speed optimization
  • Core Web Vitals
  • SEO upkeep
  • Analytics & reporting

Features & growth

  • New pages & sections
  • New functionality
  • Design refinements
  • Conversion improvements
  • A/B experiments

Automation & AI

  • Workflow automation
  • Email & WhatsApp flows
  • AI features
  • Integrations & APIs
  • Reporting automation
Care plans

Pick the level of cover you need.

Three levels, one tailored monthly plan. Start where you are and move up as your platform grows.

Essential

Keep it safe and online.

Best for brochure & small business sites.

  • Uptime & security monitoring
  • Security patches & backups
  • SSL & hosting management
  • Small fixes & minor updates
  • Email support
Tailored monthly retainer
Most popular

Growth

Maintained and improving.

Best for active business sites & stores.

  • Everything in Essential
  • Content & design updates
  • Performance & SEO upkeep
  • Monthly improvement hours
  • Priority support + monthly report
Tailored monthly retainer

Scale

A partner for your platform.

Best for platforms & web apps.

  • Everything in Growth
  • Feature development
  • Integrations, automation & AI
  • Faster response SLA
  • Dedicated point of contact + roadmap
Tailored monthly retainer

Care plans are tailored monthly retainers. Final scope and price are set after a short review of your website and goals.

How Care works

Onboard once. Improve every month.

01

Onboard

We run a short health check, take secure access and set up monitoring, backups and hosting.

02

Monitor & maintain

We keep the site secure, updated and fast — handling issues and routine changes as they come up.

03

Improve

Each cycle we use your plan's hours for fixes, refinements, new features and growth work.

04

Report

You get a clear summary of what changed, what we watched and what we recommend next.

Who it’s for

For businesses that depend on their website.

Just launched

You shipped with Zaptra LaunchPay™ and want it looked after from day one.

Just reforged

We modernized your platform through Reforge™ — now keep it in top shape.

Built elsewhere

AI-built, freelancer-built or agency-built — you need a reliable team to maintain it.

Stretched internally

Your team is busy building the business, not babysitting the website.

Growing fast

You need changes and new features shipped continuously, not one big project at a time.

Can't afford downtime

Your website is a real business asset — it has to stay secure, fast and online.

One ecosystem

Launch it. Reforge it. Keep it evolving.

Three distinct Zaptra services, one continuous journey for your digital asset — wherever you're starting from.

Zaptra

LaunchPay™

Start something new.

Launch a new website or project and pay through structured instalment plans.

Explore LaunchPay™
Zaptra

Reforge™

Improve what you already have.

Assess, repair, modernize, expand and take over an existing website or platform.

Explore Reforge™
You’re hereZaptra

Care™

Keep it evolving.

Ongoing website and platform support so it never needs another rescue.

You’re here
FAQs

Care™ FAQs

No. Zaptra Care™ covers websites we built and websites built elsewhere — subject to a short technical review and appropriate access and authorization.

Care plans are tailored monthly retainers. The right level and price depend on your platform, its complexity and how much ongoing work you need. We confirm scope and price after a short review.

Care is designed as an ongoing monthly relationship. Terms, notice periods and what's included are set out clearly in your agreement before you start.

Care suits businesses that want continuous cover. If you only need a one-off fix or upgrade, a Reforge™ assessment may be the better starting point.

It can. Managed hosting, deployments, DNS and SSL can all be part of your plan, or we can work with your existing hosting where practical.

Yes. Growth and Scale plans include time for improvements and new functionality. Larger builds can be scoped separately when needed.

Monitoring alerts us to issues, and your plan's response SLA sets out how quickly we act. We aim to catch many problems before they affect you.

We take only the access we need, keep credentials secure, and require appropriate authorization to manage your website, hosting and third-party services.

Stay looked after

Launched. Reforged. Now kept in shape.

Hand your website to a team that keeps it secure, fast and improving — month after month.

Care plans are tailored monthly retainers. Final scope and price are set after a short review of your website and goals.